Free support for parents in your Primary School Community

We all know that parenting is challenging. Every parent struggles from time to time with every day issues or more complex ones. We know that because we have spoken to close to 10,000 parents in the last 12 months.

The State Government funded helpline, Parent Line NSW (managed by CatholicCare) provides a unique free support service to parents across NSW. Highly skilled professional counsellors are available 24 hours a day 7 days a week to take calls from parents and carers about any parenting issue, from tips on how to manage the morning routine, to concerns about distant adolescents to complex challenges of living in blended families. It is the only free counselling service available to parents during any part of their parenting journey, at any time of the day or night, any where in NSW. It’s convenient because parents can call when it suits them, they don’t have to arrange child care to talk to a professional counsellor and they can call as many times as they need.

As Parent Line is a not for profit organisation, and our funds go primarily into direct service, we always struggle to get the word out to parents about this unique support that is available to them. We are hoping that your school will support us in getting awareness about Parent Line out to your school community.

We have a website for parents, carers and professionals (www.parentline.org.au) with a range of tip sheets for parents about contemporary issues facing families today, some parenting stories written by our counselling team that normalise parenting challenges and some links to other NSW wide services.

Many schools in NSW already have a link to our website on their website and many schools regularly print our parenting article in their newsletters.

We are particularly focusing on rural and remote families currently, as our recent statistics tell us that families from these areas of NSW are less likely to contact us with a small issue and tend to manage things along until there is a major crisis (like a child running away or violent behaviour of the child).

We have free promotional items that we can send out to you – fridge magnets, posters and pamphlets.

Please feel free to email us on info@parentline.org.au or contact our administration office on 02 8968 1102.

Our telephone counselling line is 1300 1300 52 and is available for the cost of a local call from a land line.